Tuesday, January 6, 2009

Is Nothing Private in Today’s High-Tech Environment? Apparently Not.

Crisis management, public relations, investor relations, financial communications and technology consultants, like those in our New York City PR firm, often talk about the ways in which the Internet has opened a window on private lives. There was a perfect example of this phenomenon this week on the Apple website, where Steve Jobs addressed a new flurry of rumors about his health.

In his open letter, Jobs wrote: “… my doctors think they have found the cause — a hormone imbalance that has been ‘robbing’ me of the proteins my body needs to be healthy. … The remedy for this nutritional problem is relatively simple and straightforward, and I’ve already begun treatment. … I will continue as Apple’s CEO during my recovery.”

In 2004, the media breathlessly followed Jobs’ successful battle against pancreatic cancer. In June 2008, his gaunt appearance gave rise to new speculation about his health. More questions were raised when Apple announced a few weeks ago that, for the first time ever, Jobs wasn’t planning to deliver the keynote address at Macworld.

While there are clear standards for disclosure of material financial information, disclosure concerning matters of health has typically been left to the discretion of the company’s board of directors. Not any more, apparently. According to Henry Blodget, co-founder, CEO and editor-in-chief of the Silicon Alley Insider, “Steve's health is NOT just a ‘private matter.’” He adds, “Steve Jobs is arguably Apple's single most valuable asset. If he's seriously ill, shareholders have every right to know this.”

Technorati Tags: makovsky, Crisis management, public relations, investor relations, technology, Internet, Steve Jobs, Apple, health focus, Silicon Alley Insider, financial communications, business, communications, public relations

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Tuesday, November 4, 2008

The Role of Blogging in Financial Communications

For PR and IR professionals interested in the role of blogging and the social media in financial services, private equity, and investment banking communications, check out the article by Davis D. Janowski in InvestmentNews that addresses the conflicting views of blogging held by financial advisors, the Financial Industry Regulatory Authority (FIRA) and the Securities and Exchange Commission (SEC).

Financial advisors see their blogs as “a harmless, inexpensive technology” that facilitates communication with their clients. FIRA views blogs as ads that require supervisory review. And the SEC contends that blogs should be treated as a company statement.

The bottom line? To avoid compliance problems, be aware of what you are saying in your blog. Keep your communications general and avoid mentioning specific transactions, products or equities by name. For more information, check out these links:

• Certified Financial Planner Board of Standards’ recently updated Standards of Professional Conduct
• “FINRA Provides Guidance Regarding the Review and Supervision of Electronic Communications”

• The SEC’s “Commission Guidance on the Use of Company Web Sites

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Friday, June 20, 2008

Are You a TimesPeople Person?

Formerly dubbed the “Gray Lady” for its staid appearance and style, The New York Times has just announced the beta version of TimesPeople, a new social network for readers of the newspaper. If you’re a marketing consultant, financial communications professional, PR practitioner or just a news junkie, you may want to check it out.

Unlike MySpace, it’s not a place to find a potential soulmate. TimesPeople is much more like Digg, in that it lets you share interesting things you find on the NYT website with others in the network. Users of TimesPeople can build up friends lists and can see a “news feed” of the stories their friends are recommending, sharing and discussing.

Currently available only as a Firefox browser add-on, when TimesPeople is formally launched, it will work with all web browsers.

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Tuesday, April 1, 2008

An Unintended Side Effect of the Subprime Fiasco

Since our public relations firm is based in New York — a world center for banking and financial services — we’re following the ins and outs of the subprime mortgage crisis with more than average interest interest. In fact, our president, Ken Makovsky, has written about it on his My Three Cents blog.

One of the more interesting side effects of the scandal was reported by Bloomberg News: “Judges in at least five states have stopped foreclosure proceedings because the banks that pool mortgages into securities and the companies that collect monthly payments haven't been able to prove they own the mortgages.”

The article goes on to report that a man named Joe Lents in Boca Raton, FL, hasn’t made a single payment on his $1.5 million mortgage since 2002, when his mortgage bank, Washington Mutual, first tried to foreclose on his home. The efforts ceased when WaMu couldn’t find the paperwork!

“If you're going to take my house away from me, you better own the note,” said Lents.

He’s one of the lucky ones. Millions of other subprime homeowners are on the verge of bankruptcy and foreclosure. If the banking industry doesn’t address its own shortcomings, it better be ready for the inevitability of regulatory intervention if we want to protect consumers and the U.S. economy.

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Microsoft + Yahoo: Another Perspective

There’s been lots of coverage in the mainstream media about Microsoft’s proposed acquisition of Yahoo. Those in favor say that the merger could strengthen both companies and create more shareholder value than each company could create on its own. Those against it say that Microsoft’s offer substantially underestimates Yahoo’s worth.

If you believe that the success of any merger depends to a significant extent on the willingness of employees to embrace it, then Microsoft has some problems ahead of it.

On his “Tech Your Universe” blog, Yahoo employee Nick writes, “I estimate that 1 in 10 Yahoos will refuse to work for Microsoft.” After giving three reasons why the idea of working for Microsoft is “awful,” Nick goes on to say, “I’d be embarrassed to admit that I worked for Microsoft, and having it on my resume would be detrimental to my career.”

Apparently he’s not alone in his sentiments.

This is a public relations battle that is likely to be fought in the boardroom, the courtroom and the vastness of cyberspace.

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